Schmitthenner Armoury Custom Order Agreement

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 Our "Policies" page outlines the terms for a custom order as outlined below:

We often are commissioned to craft special and custom orders from selected materials and to the specifications of our customers. We normally require a 50% deposit from the quoted cost for such orders which is non-refundable. This is for for a variety of efforts, including initial research and design hours, materials otherwise not kept "in-stock", and so on. Orders placed which include any of this time, materials, etc., are not guaranteed any type of refund or if so is directly related to the time and materials obtained and/or work involved to complete such work. Custom orders that are ready to ship that are not defective due to craftsmanship have taken a great deal of hours, materials and specifications directly related to measurements and desires of the individual who has placed the order and are not subject to any type of refund. In placing a custom order, customers must be aware that extended time may be required to fashion the desired item for it to function in a practical sense, so time constraints on these types of orders is impossible. Re-design and alterations during the course of the original crafting of the piece(s) due to unforseen problems which arise during the construction of the custom comission will be at the Schmitthenner Armoury's expense and is included in the original quote for the comission. Customers who commission the Schmitthenner Armoury to create any given piece acknowledge that the finished product may be re-created and added to our inventory of products for future sales.

I agree to the outlined policy and terms for my custom order, placed on _____________

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Customer's Signature and date                                                           Customers name(print)